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How to Choose the Right Sage Business Partner?

Whether you’re looking to purchase a new solution or already a Sage software user, choosing the right Business Partner is instrumental in the success of how well your business will operate. When you’re looking at business software it is second nature to compare the solutions with different competitors in the market. It is equally important to do your research on the Business Partner you’ll be working with.

What do you need to consider when choosing a Business Partner?

  • Reputation – one of the most important things to consider is are they reliable? Do they have a good reputation when it comes to customer care? It is important that your Business Partner shares your business ethos but also has the knowledge and skillsets to ensure you get the most from your systems.
  • Industry Experts – in keeping with reputation, it is important that your chosen Business Partner is knowledgeable in your industry. This will ultimately give your business an advantage as they should be one step ahead in terms of news and trends, bringing this to your internal processes and systems.
  • Value for Money – a combination of reputation and industry knowledge alongside the Support, Consultancy and Account Management that your Business Partner will provide should give excellent value for money and a quick return on investment.
  • Communication Channels – does your chosen Business Partner regularly check in with their customers? Do they communicate any product/legislative changes? It is imperative to business success that there are open communication channels between you and your Business Partner to ensure transparency and success.
 

What can you expect from Onesys?

  • Consultative Approach – Onesys adopt a consultative approach in all of our interactions with our customers. Business solutions can be confusing and we help you navigate so you can get the right mix of features, benefits and support to run your system.
  • Ongoing Support – Our technical services team are dedicated to sorting out customer issues, developing new solutions and ensuring you get the best out of your software investment. They’re also very good at their jobs with all the necessary accreditations.
  • Ongoing Training/Education on New Features – Our training options help you and your team maximise your software investment by using it to its full capabilities.
  • Return on Investment – We guarantee to save you money and give you a return on investment. If you are moving your support over to Onesys, we will give you 3 months free technical support – so that’s 15 months for the price of 12 on our prepaid annual contracts.
  • One Stop Shop – We act as a one-stop shop for all your business software needs. Our Account Managers have a wealth of experience in business software and will ensure that all your requirements are met to make your business processes run smoothly.
At Onesys, our goal is to ensure that your software is running the way it should be and that you’re getting maximum value out of your technology investment.

Interested to find out more about our support service or do you have a requirement for business software? Speak to one of our team today and find out how we can help you.

T: 01423 330335 Option 1
E: info@onesys.co.uk
 

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