Introduction

OneCRM is an easy to use Customer Relationship Management companion module for OneOffice 3000 systems (formerly Global 3000).

Integrating closely to core Global based systems such as 3000 Distribution, orderline, Texpro, Enterprise, oneCRM centralises your company's contact information enabling customer data to be accessed and updated throughout the organisation.

Designed to be simple and easy to use, enabling users to become effective within minutes rather than days, yet powerful enough to bring your company all the key benefits of a true CRM system.

OneCRM features include:

• Display full customer histories (telephone calls, letters, emails etc.)
• Schedule calls, follow-ups meetings against users and customers
• Seamlessly convert prospects to customers in the Global Ledgers
• User-definable status and interest codes
• Create and distribute personalised emails and mail shots by status, interest code etc
• Campaign management functionality to assess profitability of marketing activities
• Sales pipeline management from suspect to customer
• Remote access through browser-based interface
• Suite of standard reports to analyse data
• Data import facility to get you up and running quickly
• Postcode lookup functionality to accelerate data entry
• Microsoft SQL Database

OneCRM is written in the latest interface for version 7 Global products and features a fully web-based user interface with active hyperlinks allowing full and intuitive user drill-down facilities. See 'All Software' in the left-hand menu for other CRM software solutions.

To find out more, please contact our consultants on 0845 026 2255 or email us.