Case Studies

Sage 200 Making more time for family fun with Peppa Pig at Paulton's Park

When you’re home to a very popular children’s TV character, the focus is on a fun family day out. But it’s the work that goes on behind the scenes that makes a trip to Paultons Family Theme Park, and Peppa Pig World a real success.
Customer
Paulton's Park
Location
New Forest, Hampshire
Industry
Travel & Tourism
System
Sage 200
Just as those with young families seek value for money when they open their piggy banks, Paultons Park also have to keep a close eye on their finances. They introduced Sage 200 at the same time as overhauling their IT infrastructure and have brought their tills, admission and EPOS system together with the financial management that helps keep the fun going all year round. 

Business insight made easy

All their profit and loss reports are now automatically created by Sage 200, saving time and making sure information is shared with everyone that needs it. Specially created reports show all the management information they need to assess what areas of the business are doing well, and which need more attention.
It’s a change full of exciting possibilities that’s received a warm welcome according to Commercial Director,
Steve Lorton: “Often when you implement a new system, users find it hard to let go of how things were before. But there’s no nostalgia for our old system. We can do more, more easily with Sage 200.” “In fact,” he continues, “in the early days, we were constantly surprised by just how much it could do for us.”

Unrivalled support

Sometimes, as Peppa and Daddy Pig know very well, it’s wise to leave things to the real experts. And Paultons Park get ongoing technical support from Sage Business Partner TSG. It’s invaluable for their business, as Steve explains: “We have an expert team taking care of our IT. This frees us from technical concerns, so that we can focus on our business and on giving young families a great day out.”

More choice, more freedom.

With plans to use Sage 200 to manage stock control and ordering, there are even more ways to streamline operations, so the software continues to keep pace with business success. “We feel as if we’ve had Sage 200 in place for ever,” explains Steve. “As the business has expanded, it has grown in complexity and Sage 200 has helped us streamline our business processes. We have a better springboard for going forward.” While the families enjoying the rides, attractions and animals at Paultons Park may never appreciate what goes on behind the scenes to make their day go smoothly, that’s as it should be. But with more time to focus on providing a warm welcome and family fun, there should be many more days that end in snorts of laughter.
"There’s no nostalgia for our old system. We can do more, more easily with Sage 200."
Steve Lorton, Commercial Director