What We Do Best
With a choice of many potential suppliers, how do you ensure you choose the right partner for your IT solution?
Onesys have a long and successful history of providing an
unrivalled service to our clients.
Because IT services are a ‘people business’, we
employ the best people to ensure you get the correct solution
for your business. We are not afraid to say so, if we feel we are unable to help.
It is our approachable, fully qualified, professional and friendly colleagues combined with the consistent quality
of after–sales service and support, as
confirmed by our existing clients, which wins us new customers.
This also ensures existing customers stay with us for many years. This goes as well for our own staff,
who are happy to provide this service, who receive regular skills updates and who
always go the extra mile to solve client issues.
Client feedback indicates a
high level of satisfaction with the ease of contact. (no queues, no call centre)
Just pick up the phone and speak to a person with a friendly personality who has
awareness of a client’s history and who has the desire to resolve client queries immediately.
Sometimes software issues or hardware conflicts require further investigation but we assure our clients that,
as we are proud of our reputation, our colleagues will do everything in their power to provide you with a solution,
or advice as soon as possible, even if the problem is not with a product we supplied.
Onesys delivers complete
distribution, manufacturing and service sector
software systems with associated accounting, EIS, timesheet software and project systems to ensure a fully joined up solution.
We have dedicated and experienced teams implementing these cost and time-saving business tools across all sectors.
We pride ourselves on being able to provide you with a full
single point solution, including consultancy,
project management services, application software, user training and most importantly ongoing support and upgrades.
Onesys primarily supply systems in the UK but have successfully supplied and support systems as far away as Hong Kong.
Onesys have in excess of 350 clients on support across a wide range of sectors, serviced from our offices covering the UK.
One of the main reasons why many of our clients chose onesys in the first place and have remained loyal
to us over 20 years or more, is that we have a
very well integrated team (staff turnover close to zero) that is able to give a
quality
personal service that is difficult to find in this world of company mergers, call centres and ever changing contacts.
A Brief History
Onesys have been providing solutions since 1972. We have a number of clients that have been with us throughout
that period, now running the latest versions of our software products.
We have successfully supplied and supported systems to clients such as Christy Towels, Kavli Foods,
The Bank of England, WWT. The metropolitan police uniforms are supplied by a onesys customer using a onesys system,
the bolts in your Jaguar are supplied using a onesys system.
Onesys are now one of the leading suppliers of timesheet, project and billing systems in the UK,
with thousands of satisfied users.
Onesys is the largest UK partner of
Global Business Systems and
Sage
Professional Services Division. We also have successfully formed partnerships with a
number of other key vendors such as
Version One,
IBM and
Microfocus.
Onesys continues to grow organically and through acquisition. Further acquisitions
are likely as we seek to consolidate our market position and expand in new directions.
Our strategy is to build a strong business with a balance of technical and client service
skills, constantly update these skills and then to apply these skills in delivering excellent business solutions to all
of our clients. Each acquisition broadens our technical skills and expertise whilst
providing deeper resources in key areas such as our user helpdesk, software development
and networking teams. If you would like to discuss how we could possibly
release the value of your business then
email us.
Teamwork
It is important for you that our team can provide you with turn-key business management tools.
You will find that we have the right combination of experience, skills and flexibility
to do just that. Most of our consultants, developers, installers, trainers,
support-staff and managers have been with the group for many years and have a
thorough knowledge of the products we provide. (
Key Staff Profiles)
Our Philosophy
- We aim to deliver solutions to our clients that are modern, proven, cost-effective
and an excellent fit to their business requirements.
- We believe that functionality and industry 'fit' are more important than technology
for technology's sake.
- We take pride in our ability to translate our knowledge of the sectors within which
our clients operate into positive and meaningful input on their projects.
- We believe that our clients' investment represents a partnership between us and that
this should last for at least the medium-term. We always conduct ourselves in a fair
and ethical manner and expect those that we deal with to do the same.
Equality and Diversity Policy (pdf)
Corporate and Social Responsibility Policy (pdf)
Lifetime
All our application solutions are based on open platforms and developed in long term
environments enabling the longevity of them all, easy application interaction and a
low total cost of ownership.
Contact Us
If you would like to discuss how our team and our ICT solutions can
help you manage your business better, then please
email
or call us on
0845 026 2255.
Onesys for timesheets, projects, staff, distribution, ERP and accounting.